FAQs

Where is your outlet located?

We currently operate exclusively online and deliver across Pakistan with free delivery.
While our order fulfillment center is based in Karachi.

How can I place an order?

You can place your order in two simple ways:

A. Through our website:

Click the watch you like.

Select your preferred color.

Click “Shop Now” and complete the checkout form.

B. Via direct contact:
Order via WhatsApp, Facebook Messenger, Instagram, or Email.
Or call our customer contact number or message us on WhatsApp — we’ll guide or place the order for you.

⁠How long does delivery take?

Your order will be delivered within 4–5 working days.

⁠Do you deliver outside Pakistan?

No, we’re currently shipping only within Pakistan.

Can I pay online?

Yes, but need to add this section after got acc details.

⁠What is your exchange & refund policy?

We offer 30-day exchange/refund.

Product must be unused with original packaging intact.

If the issue is not from our end, the customer bears the return shipping.

⁠How do I submit an exchange or return request?

Form required
Fill out the return form — you'll receive a response within 24 hours via email.

⁠Are your watches water-resistant?

Yes, all Admire Piuget timepieces are water-resistant, unless otherwise mentioned.

⁠What does your warranty cover?

Our 1-Year Warranty covers:

Manufacturing defects

Non-functioning watches on arrival

Watch stops working (without misuse)

What is not covered under warranty?

The warranty does not cover:

Accidental damage

Scratches, aging, discoloration

Misuse, water damage (if not water-resistant)

Unauthorized repairs or opening

Any third-party alterations or component swaps

How do I claim my warranty?

To raise a claim:

Email: warranty@admirepiuget.co

Send the watch, warranty card, and original packaging via courier.

You’ll receive a response within 5–7 business days.

Note: Warranty is valid for 1 year from purchase, and watches must be registered within 30 days.

Where can I find my warranty details?

Your warranty card includes:

Serial Sticker

Expiry Date (1 year from purchase)

Official signature from Admire Piuget
Keep this safe for warranty claims.